Returns & Exchanges

At The Vibez Shop, we want you to love your look, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect style is completely stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original bag.

• 3.
  Drop Off Package

  Hand over your package to any authorized carrier location or schedule a pickup to get your return moving back to our warehouse.

• 4.
  Receive Your Refund

  After our team inspects the returned fashion pieces, your refund or store credit will be processed within 5-7 business days.